Shipping & Returns

Shipping

We know you’re looking forward to receiving your order, so we aim to dispatch every purchase as quickly as possible.

Order Processing

All orders are processed within 1–2 business days.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow its journey.

Please note that during new product launches, promotional periods and public holidays, processing times may be slightly longer. If this happens, we’ll always do our best to get your order on its way as quickly as possible.

UK Delivery

Delivery timeframes are estimates and begin once your order has been dispatched.

International Delivery

We ship within Europe, using trusted delivery partners including Royal Mail and DPD.

Please note that delivery times may vary depending on the destination country and local customs processing.

Customs & Import Duties

International orders may be subject to import duties, taxes or customs charges once they reach their destination.

These charges are determined by your local customs authority and are the responsibility of the customer. Unfortunately, Weekend Padel Club has no control over these fees and cannot predict what they may be.

Tracking Your Order

Once your order has been dispatched, you’ll receive an email containing your tracking information so you can monitor its progress from dispatch to delivery.

Delivery Information

Please ensure your delivery address is entered correctly when placing your order. We begin processing orders quickly, so changes may not always be possible once an order has been placed.

If your parcel is delayed or appears to be lost in transit, please get in touch with us. We’ll work directly with the courier to resolve the issue as quickly as possible.

Need Help?

If you have any questions about shipping or your order, we’d be happy to help.

Email: info@weekendpadelclub.com

Returns

We hope you love your Weekend Padel Club purchase. If something isn’t quite right, we’re here to help.

Our Returns Policy

You have 14 days from the date your order is delivered to let us know that you’d like to return an item.

To be eligible for a return, your item must be:

• Unworn and unused
• In its original condition
• With all original tags attached
• Returned in its original packaging
• Accompanied by proof of purchase

To start a return, please email info@weekendpadelclub.com within 14 days of receiving your order.

Once your return has been approved, you’ll have 14 days to send the item back to us.

Returns sent without first contacting us may not be accepted.

Return Address

Weekend Padel Club

The Cheadle Institute

1 Cheadle Green

Cheadle

SK8 2BD

United Kingdom

Return Shipping

Customers are responsible for arranging and paying for return shipping.

We recommend using a tracked or insured delivery service, as returned items remain your responsibility until they arrive safely with us. Unfortunately, we cannot accept responsibility for returns that are lost or damaged in transit.

Original shipping charges are non-refundable unless your item is faulty, damaged or sent in error.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, faulty or you’ve received the wrong product, please contact us at info@weekendpadelclub.com as soon as possible. We’ll assess the issue quickly and work with you to put things right.

Exchanges

We don’t offer direct exchanges.

If you’d like a different size or colour, simply return your original item following the process above and place a new order for the replacement.

This is the quickest way to ensure you receive the item you want.

Sale Items

Sale items are covered by the same returns policy as full-price purchases.

If your return meets the conditions outlined above, you’re welcome to return your item within the applicable returns period.

Non-Returnable Items

Unfortunately, we cannot accept returns for:

• Personalised or custom-made products
• Gift cards
• Socks or other hygiene products once the packaging or seal has been opened

If you’re unsure whether your item is eligible for return, please get in touch before sending it back.

European Union Customers

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without needing to provide justification.

Returned items must meet the same conditions outlined above and be returned in their original condition, with tags attached and proof of purchase included.

Return shipping costs remain the responsibility of the customer unless required otherwise by applicable law.

Refunds

Once we’ve received and inspected your return, we’ll let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or card provider may take a little longer to process the refund.

If it’s been more than 15 business days since your refund was approved and you haven’t received it, please contact us at info@weekendpadelclub.com and we’ll be happy to help.